Some SBM customers reported weird incidents today.

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  • ramesh20


    me too got some moey debited to my credit card…but was later refund

  • Pépé Le Beagle

    Looks like they’re still trying to find their way through their own system. I am at SBM and I always fear that someday this whole thing will just go bust. Do you think they have some type of insurance for this?

  • Khavish A. Bhundoo

    Glad i am not a customer of SBM 😀
    Hope they follow MCB and improve their customer service soon

  • Hmm.. Not secure at all..!
    Nice Blog Yashvin! 😉

  • preetesh8

    Here you are…debited then credited

  • Yasir

    Not that I know of. Well incidents do happen though. Interesting thing about SBM is that when queuing up at an ATM, the q is not that long compared to MCB 🙂

  • Tushal

    I sort of got a mini heart attack when I received a mail asking for confirmation for a $169 charge on my “card” but after looking at the card number properly, well, the card number isn’t mine. But the name is. Weird things happen I guess.

  • There’s still problem with its smile system
    i went to sbm pamplemousses and if you come like 3 hours after the opening hours and get to the customer sercice thing
    you gotta wait 2 hours more just for your transaction to get completed

    by that i mean, all their service are paper worked, then all what they type on paper are then added to the system, they take their time to go and submit the papers and you gotta wait and wait

    when you are like gonna recharge/reload smile card, if there;s a problem with the system, you wait about 2 hours and then when you finally meet the officer you get the response which is like we have problem with our system,
    they might even suggest you to go to the nearby sbm like ssrn hospital, goodlands etc
    i was a happy customer of sbm till lately im usatisfied of its services