On top of that 2 months later I got a letter from a claims company ‘Sogerec’, that I have arrears for two months before I return the Modem, i.e around Rs 900, which in fact was not true. Fortunately, I took the precaution to send them a registered letter and kept my post receipt as proof that two months before I return my modem I had informed them that I would stop my Direct Debit and in that so I had already informed the bank. I emailed all my receipts to that company and they didn’t harassed me again.
But until now I have not get my Rs500 refund!!

Comment on April 3rd, 2007.
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hello guy…! 1 camarade ine montre moi so blog…. li pas cool ditout.

moi mo servi nomad sans problem…..exception kan just sot emeteur down.

Mauritien toujour ena problem are tou zaffaire…!”

lol… hmm me pu keep mo ban comment pou mwa koz si seulmnt to ti conne ki problem me in gagnie dan sa 1 year ki me gagne Nomad la to ti pou STFU..na really kan pa conne,pa vine dire..eski twa tone attane 10 mins pou customer care rep twa ek mem ena coupe tel lor to figure?? mopa koire…si to gagne bon connection,considaire twa heureuse ek mange r li trankil dan to coin…pfff pa facile sa..ek bof to prove to point bien “Mauritien toujour ena problem are tou zaffaire…!”

personally when i had nomad,all i can say is that it was crap..i did get good connection in the first month (this was when sundeep was in the opposite ) and then as they say,shit happens and it happened a LOT during that one year… they dnt seem professional @ all and even when my subscription was over,they sent me a msg as dear customer lol

for now im on MyT and to get a constant minimum of 200 kpbs and downloading @ 28KB/s,why should i complain…
a hint for those who dnt know is that i was technically not elligible for MyT as i exceeded the limit in KM but i still get nice connection…on the downside i dnt get TNT and on demand video,bt who cares? i pay same for 128kbps and get some nice download rates so im happy with what i have and yes their customer service are way much better and free also compared to our “dear” nomad one :biggrin:

voice out problems? i think many have been doing this but not all voices were heard, fortunately, seems that my voice was a bit higher n had grabbed the attention of the one concerned.

well, i too understood their constraints when i met the E.Director but now, since all their communications are handled by nomad itself, i cant see y they are still getting problems and keep false promises.
well, welcome on board myriam, keep posted here for any news of nomad.
u r sure that there is no other blog or site covering nomad issues better than here :whistle:

Came across this blog…and thought to give my 2 cents worth…Also had problems with Nomad and cancelled my subscription. But recently met the CEO…They indeed had a problem with their network since end of last year…the problem is now solved and they are very willing to make efforts to communicate better with their customers…

They have recently been working to improve their network and service…and as u can guess, MT being monopoly and govt backed, doesn’t make their life easy especially that NOMAD has to use MT’s services (SAFE)…

I don’t believe you’ll hear much from the CEO…he travels a hell lot and is working on new stuff overseas to provide better & new services here. But the Executive Director should be reachable…I was also very crossed with NOMAD before meeting them, but now understand they have lots of constraints…

Unfortunately some in their customer service (even the Customer Care Manager who never bothered replying to my mails!) don’t have the same commitment…May be you could also voice out ur concerns/issues to the Directors by emailing or calling…

:whistle:

to Tushal : am waiting for ur article on nomad experience :pouty:

pa get mwa zot mo servi myT mwa :blush:
goodluck :ninja: